General Terms and Conditions for Use

These Terms and Conditions set the basis for using segmentation analytics services by BrightRise. Please review carefully to understand your obligations and rights as a client.

Last revised November 9, 2025

Acceptance of Terms

By engaging with our analytics platform or services, you indicate agreement with these terms. Continued use is considered acceptance, regardless of registration or sign-in status. If you disagree, please refrain from using our offerings.

Key Definitions

A few essential definitions help clarify meanings throughout these terms.

‘User’ refers to any person or business accessing our website or analytics services.

‘Service’ means all segmentation, analytics, and reporting functions provided by BrightRise.

‘Data’ covers all information collected or processed during client engagements.

‘Agreement’ references these Terms and Conditions and related policies.

Permitted Use of Services

Services may only be used for lawful business purposes and as outlined in your agreement or communication with us. Unauthorised use is prohibited.

Eligibility

You must have proper capacity and authority to represent your business, organisation, or employer to use our segmentation analytics offerings.

Minimum age applies if set by law in Australia.

Your Responsibilities

All users must comply with these rules and behave with integrity.

Provide accurate, clear business information during all engagements.
Respect confidentiality and privacy rules applicable to your data.
Use the platform for its intended market analysis functions only.
Alert us to errors, illegal use, or unauthorised access immediately.

Prohibited Use

To protect all parties, the following uses are not allowed:

Using the platform for unlawful activities or unauthorised data access.
Distributing, selling, or marketing unauthorised third-party services through our name.
Reverse engineering, reusing, or misusing proprietary algorithms.
Uploading unapproved or harmful files, malware, or viruses.
Falsifying account, identity or usage information.

Intellectual Property

All content, processes, and data analytics tools remain the exclusive property of BrightRise unless otherwise agreed. No redistribution, modification, or republication is permitted without our written consent.

User Content Management

You accept responsibility for any business or project data you submit to our team or platform.

Your Content Rights and Permissions

You retain ownership rights to all uploaded data and may request its return, deletion, or correction at any time within legal boundaries.

Privacy Commitment

Our Privacy Policy governs all data collection, handling, and storage. Using the site or service indicates agreement with our privacy practices. Contact our team for specific data questions.

Read our Privacy Policy

Important Disclaimers

Certain limitations and risks must be acknowledged by all users.

General Risk Warning

No result, insight, or recommendation can be guaranteed. Results may vary for each business or project and reflect only the available data at analysis.

Limits of Liability

BrightRise is not responsible for indirect, incidental, or unforeseen damages arising from the use of our service.

Indemnity

You agree to hold harmless and indemnify our business from claims or losses arising due to your use or misuse of the platform.

How We Handle Disputes

All disputes should be directly addressed with our client service team before further escalation.

Arbitration

Where disputes cannot be settled amicably, binding arbitration under Australian law may be required.

Nothing in this section waives rights to statutory remedies.

Online Dispute Resolution

If cross-border disputes arise, the European ODR platform may be used to facilitate discussions on a neutral basis.

ODR Platform

Severability

Should any provision be held invalid or unenforceable, the remainder of these terms remain in effect.

Entire Agreement

These terms represent the complete agreement between parties, unless otherwise outlined in writing.

Governing Law and Venue

These terms are governed by the laws of Australia. All proceedings or enforcement actions will be held in the proper Australian venue.

Termination

Services or platform access may be suspended or terminated in the event of misuse or upon written notice.

Changes

We reserve the right to amend these terms as needed. All users are notified via site updates or email where possible.

Contact and Inquiries

Contact our team for any clarification about these terms, your use, or your rights.

Email Us: [email protected]

Call: +61-7-4846-0350

Our Address: Tower 2, 201 Sussex Street, Sydney, NSW 2000 Australia

Effective Date: November 9, 2025

Version: 3.0